IT Service Catalog
Applications and Systems
- Admissions CRMs (Slate by Technolutions) (Employees)
- Banner (Employees)
- Banner (Students)
- Banner Reporting—ODS, EDW, Cognos (Employees)
- Blogs (WordPress) (Employees)
- Directory (Employees)
- Google Workspace (Students & Employees)
- Linux and Windows Server Platform Management (Students & Employees & Alumni & Guests)
- Mobile application (UIndy app) (Employees)
- Mobile application (UIndy app) (Students)
- My UIndy (Intranet, portal) (Students & Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Virtualization (Students & Employees & Alumni & Guests)
Instructional Services
- LMS (Brightspace) and Banner Integration (Employees)
- Tech Checkout Kiosks (Employees)
Application Development
- Axiom (Employees)
- Programming (Employees)
- Single Sign-On (SSO) (Students)
- Single Sign-On (SSO) (Employees)
- Websites and web forms (Employees)
Business Intelligence and Reporting
- Banner Reporting—ODS, EDW, Cognos (Employees)
Accounts
- Accounts (Employees)
- Accounts (Students)
- Guest Redirect to Event Services for AV + login requests (Alumni & Guests)
- User Account Management System - IDM (Students & Employees)
Network and Infrastructure
- Guest WiFi (Alumni & Guests)
- Guest WiFi (Students & Employees & Alumni & Guests)
- Network Access (Students)
- Network Access (Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- UIndy Network Services (Students & Employees & Alumni & Guests)
- VPN (Students & Employees)
- Virtualization (Students & Employees & Alumni & Guests)
Miscellaneous
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Printers (Students)
- Printers (Employees)
- Tech Guides (Students & Employees & Alumni & Guests)
Printing
- Krannert Memorial Library (Students)
- Mobile Printing (Students & Employees)
- Print Release Stations (Students & Employees)
- Printers (Students)
Support
- Operations Monitoring (Students & Employees & Alumni & Guests)
- Printers (Employees)
- Tech Guides (Students & Employees & Alumni & Guests)
Computer and Device Support
- Classroom Technology Strategy (Students & Employees)
- Computer Lab Hardware Replacement Cycle (Students & Employees)
- Departmental Computer Lab Software (Students & Employees)
- Desktop Security (Students & Employees)
- Employee Computer Replacement Cycle (Employees)
- New Employee Computer Installation (Employees)
- New Technology Implementation (Employees)
- Printer Maintenance (Employees)
- Public Computer Lab Software (Students & Employees)
- Software/Hardware Installations (Employees)
- Support for UIndy-Owned Devices (Employees)
- Tablet Management (Employees)
- Technology Procurement (Employees)
- Technology Redistribution (Employees)
Audio and Visual Equipment
- AV Equipment (Employees)
- Classroom Technology Strategy (Students & Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Tech Checkout Kiosks (Employees)
Wireless
- Guest WiFi (Alumni & Guests)
- Guest WiFi (Students & Employees & Alumni & Guests)
Access
- Guest Redirect to Event Services for AV + login requests (Alumni & Guests)
- Multi-Factor Authentication (MFA) (Students & Employees)
Hardware
- Classroom Technology Strategy (Students & Employees)
- Computer Lab Hardware Replacement Cycle (Students & Employees)
- Desktop Security (Students & Employees)
- Employee Computer Replacement Cycle (Employees)
- New Employee Computer Installation (Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Printer Maintenance (Employees)
- Specialty Desktop Solutions (Employees)
- Tablet Management (Employees)
- Tech Checkout Kiosks (Employees)
- Technology Inventory Control (Employees)
- Technology Procurement (Employees)
- Technology Redistribution (Employees)
Acquisitions
- Computer Lab Hardware Replacement Cycle (Students & Employees)
- Departmental Computer Lab Software (Students & Employees)
- Employee Computer Replacement Cycle (Employees)
- New Employee Computer Installation (Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Printer Maintenance (Employees)
- Public Computer Lab Software (Students & Employees)
- Software Site Licenses (Employees)
- Specialty Desktop Solutions (Employees)
- Tablet Management (Employees)
- Technology Contract Management and Review (Employees)
- Technology Inventory Control (Employees)
- Technology Procurement (Employees)
Planning
- Classroom Technology Strategy (Students & Employees)
- Departmental Computer Lab Software (Students & Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Printer Maintenance (Employees)
- Public Computer Lab Software (Students & Employees)
- Technology Inventory Control (Employees)
- Technology Procurement (Employees)
- Technology Redistribution (Employees)
Software
- Classroom Technology Strategy (Students & Employees)
- Departmental Computer Lab Software (Students & Employees)
- Desktop Security (Students & Employees)
- New Employee Computer Installation (Employees)
- New Technology Evaluation (Employees)
- New Technology Implementation (Employees)
- Public Computer Lab Software (Students & Employees)
- Software Site Licenses (Employees)
- Specialty Desktop Solutions (Employees)
- Tablet Management (Employees)
- Technology Contract Management and Review (Employees)
- Technology Procurement (Employees)
Security
- Desktop Security (Students & Employees)
- Incident Response (Students & Employees & Alumni & Guests)
- Multi-Factor Authentication (MFA) (Students & Employees)
- Vulnerability Management (Students & Employees & Alumni & Guests)