INFORMATION TECHNOLOGY

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Information Technology Service Catalog

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Applications and Systems

  • Admissions CRMs (Slate by Technolutions)
  • Banner
  • Banner Reporting—ODS, EDW, Cognos
  • Blogs (WordPress)
  • Directory
  • Google Workspace
  • Linux and Windows Server Platform Management
  • Mobile application (UIndy app)
  • My UIndy (Intranet, portal)
  • New Technology Evaluation
  • New Technology Implementation
  • Virtualization

    • Instructional Services

  • LMS (Brightspace) and Banner Integration
  • Tech Checkout Kiosks

    • Application Development

  • Axiom
  • Programming
  • Single Sign-On (CAS)
  • Websites and web forms

    • Business Intelligence and Reporting

  • Banner Reporting—ODS, EDW, Cognos

    • Accounts

  • Accounts
  • User Account Management System - IDM

    • Network and Infrastructure

  • Guest WiFi
  • Network Access
  • New Technology Evaluation
  • New Technology Implementation
  • UIndy Network Services
  • VPN
  • Virtualization

    • Miscellaneous

  • New Technology Evaluation
  • New Technology Implementation
  • Printers
  • Tech Guides

    • Printing

  • Mobile Printing
  • Print Release Stations
  • Student Business Center

    • Support

  • Operations Monitoring
  • Printers
  • Tech Guides

    • Computer and Device Support

  • Classroom Technology Strategy
  • Computer Lab Hardware Replacement Cycle
  • Departmental Computer Lab Software
  • Desktop Security
  • Employee Computer Replacement Cycle
  • New Employee Computer Installation
  • New Technology Implementation
  • Printer Maintenance
  • Public Computer Lab Software
  • Software/Hardware Installations
  • Support for UIndy-Owned Devices
  • Tablet Management
  • Technology Procurement
  • Technology Redistribution

    • Audio and Visual Equipment

  • AV Equipment
  • Classroom Technology Strategy
  • New Technology Evaluation
  • New Technology Implementation
  • Tech Checkout Kiosks

    • Wireless

  • Guest WiFi

    • Access

  • Multi-Factor Authentication (MFA)

    • Hardware

  • Classroom Technology Strategy
  • Computer Lab Hardware Replacement Cycle
  • Desktop Security
  • Employee Computer Replacement Cycle
  • New Employee Computer Installation
  • New Technology Evaluation
  • New Technology Implementation
  • Printer Maintenance
  • Specialty Desktop Solutions
  • Tablet Management
  • Tech Checkout Kiosks
  • Technology Inventory Control
  • Technology Procurement
  • Technology Redistribution

    • Acquisitions

  • Computer Lab Hardware Replacement Cycle
  • Departmental Computer Lab Software
  • Employee Computer Replacement Cycle
  • New Employee Computer Installation
  • New Technology Evaluation
  • New Technology Implementation
  • Printer Maintenance
  • Public Computer Lab Software
  • Software Site Licenses
  • Specialty Desktop Solutions
  • Tablet Management
  • Technology Contract Management and Review
  • Technology Inventory Control
  • Technology Procurement

    • Planning

  • Classroom Technology Strategy
  • Departmental Computer Lab Software
  • New Technology Evaluation
  • New Technology Implementation
  • Printer Maintenance
  • Public Computer Lab Software
  • Technology Inventory Control
  • Technology Procurement
  • Technology Redistribution

    • Software

  • Classroom Technology Strategy
  • Departmental Computer Lab Software
  • Desktop Security
  • New Employee Computer Installation
  • New Technology Evaluation
  • New Technology Implementation
  • Public Computer Lab Software
  • Software Site Licenses
  • Specialty Desktop Solutions
  • Tablet Management
  • Technology Contract Management and Review
  • Technology Procurement

    • Security

  • Desktop Security
  • Incident Response
  • Multi-Factor Authentication (MFA)
  • Vulnerability Management