IT Service Catalog

Operations Monitoring

Audience: Students & Employees & Alumni & Guests

Network, Systems, and Security manages a suite of applications and processes intended to improve stability and minimize outages.  Using automated systems, we proactively look for things like low disk space, high CPU usage, growing bandwidth usage and website speed and responsiveness.  We monitor systems for availability, ensure that we strive for 99.999% uptime of business critical systems.  Additionally, we manage the service failure review processes, ensuring that outages that occur do not occur repeatedly.