Service Catalog

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LMS (ACE) Support

Sakai is UIndy’s learning management system, but at UIndy it’s better known as ACE. ACE allows instructors to publish course materials, keep students informed about their coursework, give and grade learning assessments, and a provide an online, collaborative learning environment. IT schedule, manage, and test Sakai software updates, which are then performed by our hosting vendor, Longsight. IT provides technical support for ACE including ensuring that ACE is integrated with student, faculty, and course information from Banner.

Each of your courses will automatically be created in ACE by May 1 for Semester I (10 term), November 1 for Semester II (20 term), March 1 for the Spring and Summer terms (30 & 40 terms). The courses will not be viewable to your students until you publish it.

If you are interested in creating a non-course site including a sandbox or project site, complete the corresponding form at https://my.uindy.edu/web/home-community/ace-forms.

In order to provide comprehensive ACE support for our faculty members, we partner with the Faculty Learning and Design Studio (FLDS). FLDS provides ACE training and IT provides advanced technical support. For more detailed information about who can help with ACE, view the ACE Support: How can we help you? document.

If you are experiencing a problem accessing your courses in ACE, submit a request including the full course ID (BIOL-101-50) to acehelp@uindy.edu or call (317) 788-3318.